Emergency Vet Contact: 01772 746393 Available 24 hours a day

Dear Clients,

Following the announcement from the Government last night we are in lock down as a country.

In these exceptional times it is imperative that we look after the health of our clients and our staff.

We are prohibited from continuing with our routine daily consultations and surgical procedures

BUT WE HAVE BEEN GIVEN SPECIAL DISPENSATION AT PRESENT TO PROVIDE EMERGENCY CARE FOR OUR PATIENTS AND SUPPLY ESSENTIAL MEDICATION AND FOOD.

We realise that this is a confusing and worrying time and have listed below the services we can and cannot provide at this current time.

We cannot:

  •  Provide nurse clinics, weight checks, nail clips, health checks, empty anal glands, behavioural appointment.
  •  Undertake routine veterinary consultations including medication checks, treatment for minor conditions and vaccinations including primary puppy and kitten vaccinations.
  • Perform routine surgical procedures including neutering, dentistry and lump removals
  • Perform house calls UNDER ANY CIRCUMSTANCE TO EXAMINE, TREAT OR EUTHANASE AN ANIMAL.

We can however:

  • Provide care at the surgery for critically ill patients by emergency appointment 24 hours a day.
  • Undertake euthanasia at the surgery for animals if necessary.
  • Dispense essential medication and clinical diets for animals under our care
  • Deliver essential medication by arrangement to clients that are in self-isolation
  • Provide general advice from one of our qualified nurses regarding your pets’ health.
  • The nurse advice service is available during normal working hours and is free of charge. If you did need specific veterinary advice regarding your pets’ clinical condition or illness an appointment to speak to the vet would be required.
  • A consultation with one of our vets can be undertaken over the telephone or using email. These are booked as an appointment during our normal surgery times and are charged the normal consultation fee.

We all hope that life will return to normal as soon as possible. In the meantime we hope that all our clients, staff and all the pets under our care remain healthy.

Our thoughts are with you – The Ribble Vets Team